Privacy Policy

Introduction

Hire-Co-Worker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our call analysis and management platform.

By using Hire-Co-Worker, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process and analyze call data using AI and LLM technology
• To generate insights, recommendations, and quotations
• To authenticate users and manage accounts
• To communicate with you about our services
• To ensure security and prevent fraud
• To comply with legal obligations
• To develop new features and improve user experience

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Multi-tenant data isolation
• Secure backup and disaster recovery procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent: When you explicitly authorize us to share information
• Service providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Within your organization: With other users in your organization as necessary for the service

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain data processing activities
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.